Service & Logistics
GSA Service & Maintenance Contract #GS47QFSA19D0006
At XFS Global, we are dedicated to not only providing exceptional products but also investing in our customers’ success. Our commitment to your prosperity is exemplified through our robust service and logistics team, strategically positioned across the globe. We understand that your success depends on seamless support, and that’s why our worldwide network of experts is always at your service.
With XFS Global, you can trust that our organic service and logistics team is ready to go the extra mile, ensuring your satisfaction and facilitating your growth. Your success is our priority, and we’re here to support you every step of the way.
All of Our Service Technicians are OSHA 10 & OSHA 30 Certified.
Precise Planning Services
We understand that every event is unique. Our logistical experts work closely with you to develop a customized plan that covers transportation, storage, and delivery. We pride ourselves on our punctuality. Your event matters, and we respect your schedule. Our logistics team ensures your tent arrives on time, every time.
Seamless Installation Services
Our experienced team of professionals ensures hassle-free installation. We handle everything from site assessment to setup. We adhere to the highest industry standards and guarantee your customized shelter is properly installed and secure.
Strike Services
Need help taking down or moving your customized structure? Our professionals are at your service to quickly and attentively strike your structure and get you ready for your next shelter location or site project.
Maintenance & Repair Services
We want to you to maximize your structure’s use and longevity. Our complete maintenance plan includes regular in-person inspections, personnel training, inventory of parts, and noting any repair needs. Should an incident occur that requires our shelter to be repaired or the need to replace of any parts of your fabric structure, our team is readily available to assist and mend any problem areas.
Our Customer-Centric Approach
At XFS Global, you are more than just a client; you are a valued partner. Our attentive and responsive customer service team is here to address your inquiries, provide support, and accommodate any last-minute changes.
We even provide support on a global scale, traveling across the globe at the request of our customers to meet their needs and support their requirements. Whether our shelters are used for an event or mission success, we ensure our products are delivered when and where needed – on time, every time.
Our Commitment to You Continues Well After First-Contact.